Publications

By Lending More to Women, Tunisian Banks Could Help Drive Growth: New IFC Report

By ramping up their lending to female entrepreneurs, banks in Tunisia could dramatically increase their profits while also driving economic growth across the country, says a new report from IFC, a member of the World Bank Group.

Publications

Publications

Innovation in Retail Banking Report 2017
The Innovation in Retail Banking report includes results of a global survey of more than 250 financial institutions, case studies from organizations of all sizes and insight contributions from some of the most respected innovators in banking. The innovation agenda has become intertwined with the digitalization agenda, where transforming back-...
A Success Story on Remittances at the Post Office in Africa
In 2013, together with the European Commission, IFAD partnered with the United Nations Capital Development Fund, the Universal Postal Union, the World Savings and Retail Banking Institute, the World Bank and other key factors in order to address the full potential of postal networks in Africa in facilitating the transfer of remittances, reducing...
European Payment Report 2018
In this report Intrum gathered data from 9,607 companies across Europe to gain insight into the payment behavior and financial health of European businesses. Through this comprehensive survey among European companies, Intrum generates awareness and debate among politicians and the media, for example, how late or non-payments impact the economies...
Building the Future-Ready Bank: Banking Technology Vision 2018
Retail banking is witnessing a revolutionary moment in China. With over 1.5 billion active users, Alipay™ and WeChat are reshaping the payments landscape with a deluge of innovations that are making both cash and traditional card payments anachronistic in some cities. While mobile payments languish in the low single digit percentage in the U.S.,...
The Mobile Gender Gap Report 2018
This report reveals for the first time the magnitude of the gender gap in mobile internet use across low- and middle-income countries, as well as highlighting the persistent gender disparity in mobile ownership and the barriers to ownership and use. Findings from this report are based on the results of over 25,000 face-to-face surveys commissioned...
Case Study: Digicel Mobile Money (MonCash), Haiti
Mobile money first took root in Haiti as a way of distruting grant payments to victims of the 2010 earthquake. For years it made little headway, until 2016. Since then it has seen a surge in use. Why? A CGAP case study looks at how one mobile money provider's focus on customers' needs - and on empowering customers - has driven strong uptake and...
Report: Digital Access: The Future of Financial Inclusion
Digital Access: The Future of Financial Inclusion captures the knowledge and experienced that The Partnership for Financial Inclusion has gained over the past six years, working to develop and promote commercially sustainable solutions for greater financial inclusion across Sub-Saharan Africa. It includes case studies, research highlights, market...
Report: Artificial Intelligence: Practical Superpowers
On May 16, BFA launched the first-ever report on artificial intelligence as it relates to financial services in Africa and the low-income customer. “Artificial Intelligence: Practical Superpowers,” is relevant for fintech companies and FSPs in Africa who are interested in or looking to move into AI. The FIBR paper presents a practical and...
State of the Agent Network, India 2017
In two years, India’s story of financial inclusion has shifted from account opening to account usage. Supported by enabling technology and focused policy moves, India presents a clear example of how policy imperatives can drive the agenda of financial inclusion. 2017 was a positive shift from 2015. During this time, new models like payments banks...
ABA Study: The State of Digital Lending
The ABA survey was conducted to review the digital lending landscape, specifically to gauge member interest in two different types of business models: Technology partnership—Implementing digital lending technologies to offer a digital customer experience to originate, underwrite to bank guidelines, and close small business and consumer loans...