Publications

The Future of SME Banking: Minds Made for Redefining Financial Services

In this EY has outlined a number of questions they believe firms need to ask themselves with respect to how they can really help the SME community, considering how they can provide additional insight, tools and services that will best serve their customers. Firms that answer these questions the best are likely to come out on top, not just in this funding contest, but in the ongoing battle of attracting and retaining SME customers.

Publications

Publications

Field Notes: Banking on the Future - Youth and Digital Financial Services in Sub-Saharan Africa
Here is one of three Field Notes from the Partnership for Financial Inclusion, a joint initiative of IFC and the Mastercard Foundation, to help DFS providers to tailor products and services to particular market segments as they shed new light on two particular market segments, youth and women, as well as the potential for digitizing social...
Strategic Partnership For the Digital Age
The Economist Intelligence unit released a report to help direct executives through the global trend for digital partnerships between organizations. Key findings in the report reveal: Accessing the connected customer is core to the digital-partnership strategy Executives embrace “strength in numbers” to manage change Companies have high...
Digital Financial Services for Agriculture Handbook
The Digital Financial Services for Agriculture Handbook is the latest addition to our popular series of DFS Handbooks. It offers practical guidance to financial services providers on how to better understand smallholder farmers and other actors in the agricultural value chains in order to successfully develop and launch sustainable financial...
SME-Focused Development Banks: Five Key Missions in a Time of Change
In recent years, there has been a renewed appreciation for the critical role SME-focused development banks play in the economies of many countries. Besides supplying much-needed capital to businesses during times of crisis and recession, development banks are increasingly supporting essential change. This paper looks at five societal missions...
The Digital Economy: Transforming Australian Businesses
In a report by the Australian and New Zealand Banking Group (ANZ), digital tools utilized by SMEs are analyzed. According to research by ANZ, “Using digital tools saves SMEs 10 hours per week on average and boosts revenue by 27 percent. Collectively, this amounts to 22 million hours saved per week and an additional $385 billion per year in revenue...
Report: Responsible Digital Credit
In this report, a range of responsible digital credit provider’s categories and models are examined, consumer risks they involve, and standards being developed to address these risk. With SMEs around the world accessing loans made through digital credit, it’s important to understand the financial consumer protection challenges involved. The report...
Aligning Expectations: The Business Case for Digital Financial Services
IFC and Mastercard have launched a research report providing insight into the case for Digital Financial Services (DFS) and financial projections from nine microfinance institutions in Sub-Saharan Africa. The four-year study includes a set of best practice financial modeling benchmarks that can be used as a valuable guide for financial...
Innovation in Retail Banking Report 2017
The Innovation in Retail Banking report includes results of a global survey of more than 250 financial institutions, case studies from organizations of all sizes and insight contributions from some of the most respected innovators in banking. The innovation agenda has become intertwined with the digitalization agenda, where transforming back-...
A Success Story on Remittances at the Post Office in Africa
In 2013, together with the European Commission, IFAD partnered with the United Nations Capital Development Fund, the Universal Postal Union, the World Savings and Retail Banking Institute, the World Bank and other key factors in order to address the full potential of postal networks in Africa in facilitating the transfer of remittances, reducing...
European Payment Report 2018
In this report Intrum gathered data from 9,607 companies across Europe to gain insight into the payment behavior and financial health of European businesses. Through this comprehensive survey among European companies, Intrum generates awareness and debate among politicians and the media, for example, how late or non-payments impact the economies...