Publications

The Future of SME Banking: Minds Made for Redefining Financial Services

In this EY has outlined a number of questions they believe firms need to ask themselves with respect to how they can really help the SME community, considering how they can provide additional insight, tools and services that will best serve their customers. Firms that answer these questions the best are likely to come out on top, not just in this funding contest, but in the ongoing battle of attracting and retaining SME customers.

Publications

Publications

Fintechs and Financial Inclusion: Looking Past the Hype and Exploring Their Potential
This paper documents CGAP’s work with 18 fintech pilots in Africa and South Asia. The goal of this paper is to explain innovations in a detailed way and generate insight on whether the services (i) work as stated, (ii) create value for underserved customers, and (iii) ease age-old pain points in delivering financial services to underserved...
2019 Amazon SMB Impact Report
In total, there are more than 1.9 million businesses, content creators, and developers in the U.S. using Amazon products and services to follow their dreams and reach customers. This second annual Amazon SMB Impact Report takes a deeper look at how small businesses are benefiting from Amazon’s tools and services. The results are striking: SMBs...
The Future of SME Banking: Minds Made for Redefining Financial Services
In this EY has outlined a number of questions they believe firms need to ask themselves with respect to how they can really help the SME community, considering how they can provide additional insight, tools and services that will best serve their customers. Firms that answer these questions the best are likely to come out on top, not just in this...
Small Business Lending Survey 2018
The Small Business Lending Survey is a nationally-representative survey of U.S. banks and their small business lending practices. The report of survey findings offers new information for both small and large banks on many aspects of their small business lending. The results provide context for the implications of current bank consolidation trends...
World FinTech Report 2018
Capgemini and LinkedIn, in collaboration with Efma, developed the World FinTech Report 2018 based on a global survey encompassing responses from traditional financial services firms and FinTech firms including banking and lending, payments and transfers, investment management, and insurance. Questions sought to yield perspectives from both FinTech...
Early Lessons on Regulatory Innovations to Enable Inclusive FinTech
Technology-enabled innovation in financial services (FinTech) can extend the benefits of financial inclusion to millions of unbanked and underbanked people around the world. However, the rise of FinTech presents many regulatory challenges - for emerging and developing economies in particular. Consequently a number of regulators in advanced,...
Digital Commerce and Youth Employment in Africa
The Mastercard Foundation in partnership with BFA released Digital Commerce and Youth Employment in Africa, new research that shows 80 million young people will benefit from the rise of digital commerce in Africa by 2030. These findings indicate that the digital commerce sector has the potential of disrupting the future of work on the continent...
Technological Innovation and the Dutch Financial Sector
This report discusses the impact of technological innovation on the financial sector and its implications for supervision. Given the inherent uncertainty related to this impact, this study applies a scenario analytic approach to develop three alternative scenarios for the future. In the first, established financial institutions embrace and...
Financial Inclusion of Small and Medium-Sized Enterprises in the Middle East and Central Asia
This International Monetary Fund paper highlights the macroeconomic relevance of SME financial inclusion in the MENAP and CCA regions and offers policy considerations to scale up SME financial access. "Financial Inclusion of Small and Medium-Sized Enterprises in the Middle East and Central Asia" focus is primarily on the macroeconomic and policy...
 2017 Trends in International Funding for Financial Inclusion
This brief covers the highlights from the 2017 CGAP Funder Survey, which reports funding commitments from 54 international funders, both public and private, as of the end of 2017. One of the key takeaways from the latest CGAP Funder Survey is that international funders committed US $42 billion to financial inclusion in 2017—a double-digit...