Agentic AI - Finance & the ‘Do It For Me’ Economy
An artificial intelligence that can make autonomous decisions without human intervention. It needs no prompting. And it can solve complex problems independently and proactively. Meet agentic AI. AI, and agentic AI could have a bigger impact on the economy and finance than the internet era. This paradigm shift in AI is powered by a combination of technological breakthroughs in contextual understanding, memory, and multi-tasking abilities. References to agentic AI by BigTech in corporate documents and press articles increased 17x in 2024 – and we expect them to go parabolic in 2025. Agentic AI effectively turbocharges the Do It For Me (DIFM) economy. In financial services, users will have The AI Flywheel is in Motion Agentic AI Computer Systems Gen AI © 2025 Citigroup AI/ ML their own bots or AI agents helping them choose products and execute transactions. Competition will tick-up as startups grow. This GPS report focuses on Agentic AI: an artificial intelligence that can make decisions without any prompting.
This report is prepared by Citi Institute Global Perspectives and Solutions.