Has Covid-19 created risks for global banks? The Banking Banana Skins 2021 – Covid Special report focuses on the fast pace of the industry and its lasting effect on structure and operations. The Centre for the Study of Financial Innovation’s Banana Skins Index measures the overall high level of risk within the banking sector over the last 20 years. With the impact of the pandemic, specifically for remote working and service delivery, there are many concerns about banking and if financial institutions are able to adapt to the change. The shift in banking will impact the future of the banking industry and there will be a higher need for technology and innovation to improve overall customer service.
Published by the Centre for the Study of Financial Innovation (CSFI) and supported by Chartered Banker, The Housing Finance Corporation, Cognizant and Shawbrook Bank, read the publication here>.