Digital-first SME Banking FintechOS - Efma Whitepaper

Digital-first SME Banking FintechOS - Efma Whitepaper

To meet the evolving needs of SME customers, banks are transforming their business models, digitizing their offerings, and creating ecosystems with a whole range of beyond banking services. These banking transformations, however, do not just happen overnight. With their business clients at the forefront of their efforts, some banks are going it alone. Others are bringing in forward-thinking third parties, like FintechOS, to drastically speed up their digitization efforts.

This report provides key insights and considerations on the SME banking space, including trends, challenges and opportunities, evolving service models, digital initiatives, or partnership plans. It also shows how banks can capitalize on these dynamics to build truly customer-centric propositions for SMEs and unlock the vast opportunities for innovation and growth in SME banking.

This report is going to reveal the major trends shaping the global banking landscape: 

  • How to build truly customer-centric propositions for SMEs  

  • Practical examples of SME banking done right 

  • The secrets behind the success of SME neobanks 

  • Executive views on the next evolution of SME banking based on interviews with business leaders from ABN AMRO, Nordea, OTP Bank and HSBC 

  • Key findings from a survey conducted with 40 SME bankers around the globe on how to best capitalize on market trends to deliver new, superior offerings to SME customers 

  • How FintechOS helps SME banks become digital-first players   

The comprehensive research paper was developed in partnership with Efma, a global non-profit organization, established in 1971 by banks and insurance companies. Efma facilitates networking between decision-makers. It provides quality insights to help banks and insurance companies make the right decisions to foster innovation and drive their transformation. 120 financial groups in 133 countries are Efma members.

Learn more and download this report here>


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