Efma Review 2021: Navigating Disruption

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The Covid-19 pandemic has shifted business operations and have now required a difficult but necessary transition into a “new normal”. Navigating disruption does not relate to disruptive players and innovations within the fintech or insurtech space in this case but relates to the tremor of the pandemic. However, innovative players like governments and central banks were able to support economies to avoid a financial and economic crisis and were able to lead as an example. Within the financial services space, the Efma Review 2021 report focuses on four areas: how the pandemic has enhanced pre-existing trends, SME banking and its fundamental support for businesses, open banking and partnerships, and insurance and insurtech. 

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Covid-19SME InsuranceFintech