The SME Access to Digital Finance Study: A Deep Dive into the Latin American Fintech Ecosystem

Tania Ziegler (CCAF), Felipe Ferri de Camargo Paes (CCAF), Cecilia López Closs (CCAF), Erika Soki (CCAF), Diego Herrera (IDB), Jaime Sarmiento (IDB)
 
This edition of ‘The SME Access to Finance: A Deep Dive into LATAM’s Fintech Ecosystem’ provides insights into micro, small and medium enterprises’ (MSMEs’) access to funding through the alternative finance industry in Latin America (LATAM). The study looks at key factors influencing MSMEs’ access to finance, such as business owner demographics and company structure, relationships with traditional finance, previous and current funding experiences with a financial technology (fintech) firm, and post-funding outcome.
 
Highlights from the report
  • The results from the study reveal that most respondents (75%) were micro enterprises, supporting the hypothesis that fintechs are a critical component of smaller businesses’ funding cycles. Of the respondent MSMEs, 44% were mature firms that had been operating for more than six years and less than one-third were young firms that had been operating for fewer than three years. Most of the CEOs were men, and one-third had an undergraduate degree and were aged between 35 and 44.
  • In terms of the amounts borrowed or raised, the findings suggest that they were concentrated around lower values. Overall, the median amount borrowed or raised was USD3,917 and for 75% of the sample (up to the third quartile), the amounts ranged up to USD20,000. Most MSMEs used the money, with a median value of USD4,023, for working capital. This value was largely influenced by MSMEs that had borrowed from a P2P/marketplace lending platform. By industry, MSMEs operating in traditional industries raised the highest funding amounts, with a median borrowing value of USD8,813. This was followed by MSMEs in the innovative, and commerce and services industries, where the median amount borrowed for both sectors was approximately USD4,000.
  • Before receiving funding from a fintech platform, MSMEs had tried to raise funds through different sources, primarily banks or family and friends. Banks were the most popular funding source for those that used P2P/marketplace or invoice trading platforms, while for those MSMEs that used investment crowdfunding or non-investment crowdfunding platforms, it was friends and family. Although many MSMEs sought funding from banks, only approximately one-half received an offer and accepted it. MSMEs that sought funding from family and friends were more successful, especially those that used an investment crowdfunding platform: more than 80% received an offer, all of which were accepted.
  • Regarding traditional finance facilities, the type of product used differed by vertical. MSMEs that used P2P/marketplace lending or non-investment crowdfunding platforms relied more on personal financial products, in the form of personal credit cards or personal accounts, to support their business. Conversely, most MSMEs that used invoice trading or investment crowdfunding platforms used business accounts. Friends and family were the traditional facilities that more than half the MSMEs that raised funds through an investment crowdfunding fintech turned to.
  • The decision to raise funds through an alternative finance platform was largely influenced by being able to receive funds faster and better customer service. Also, MSMEs that used a P2P/marketplace lending platform reported they were unable to get funding through any other source except a fintech, indicating this was one of the most important decision making factors. A better interest rate was another very important decision-making factor, being reported by approximately half the MSMEs.
  • Overall, MSMEs managed to improve their businesses’ financial health as a result of the funding received via an alternative finance platform. Most MSMEs across all business models and platform types increased turnover and net income. However, 20% of those that used an investment crowdfunding platform saw a decrease in net profit, but those MSMEs also reported a significant increase in the business’s value and employment rate (over 60% for both factors).
  • Overall, the main impact on the businesses due to funding was an increase in productivity, which was mainly seen for those that used an investment crowdfunding platform (67%). One-third of MSMEs that used a digital lending or invoice trading platform decreased costs. Further, launching a product or service was the result for more than 6 0% of MSMEs that used an investment or non-investment crowdfunding platform.
  • Another outcome of receiving funding was a positive change in the use of different financial products. There was a noted increase in the use of savings or checking accounts for entrepreneurs that borrowed from a digital lending or invoice trading platform. MSMEs either decreased their use of or stopped using products such as overdrafts, loan contracts or revolving lines of credit. Interestingly, most MSMEs that used an investment crowdfunding fintech reported no change. However, there were a few for which the use of loan contracts and mortgages increased, and decreased for business credit cards and invoice trading products.
  • Regarding the COVID-19 pandemic’s effects on the business, almost half the businesses managed to cope with the crisis and remained operational, albeit with adjustments. Approximately one-third of MSMEs had to shut down operations temporarily and only 3% had to permanently close their business. When asked about government-based assistance, 22% reported receiving it, of which half received a government COVID-19 voucher and emergency funds for payrolls.
  • The main assistance offered by fintech platforms was related to payment facilities. For digital lending, invoice trading and investment crowdfunding platforms, the primary types of assistance provided were payment holidays and eased payment plans. For non-investment crowdfunding platforms, it was waiving fees. Completing the top three assistance types offered, across all models, were credit facilities (not related to a government assistance scheme).
 
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Cambridge Centre for Alternative Finance (CCAF) is an Affiliate of the SME Finance Forum

 

MSME Access to Digital Finance Study: in Selected EMDE Countries in Asia

By Krishnamurthy Suresh (Principal Researcher, CCAF), Felipe Ferri de Camargo Paes (Principal Researcher, CCAF), Loh Xiang Ru (CCAF), Richard Kithuka (CCAF), Peter Morgan (ADBI), Pavle Avramovic (CCAF), and Bryan Zhang (CCAF).

This is the second edition of our ‘Access to Digital Finance’ study in Asia-Pacific. Building on our previous publication, the ‘ASEAN Access to Digital Finance’, the second edition explores the role of digital finance providers in enhancing access to credit and improving the financial health of micro, small and medium enterprises (MSMEs) in selected emerging markets and developing economies (EMDEs) in Asia. The research is based on the survey responses from 819 MSME users of digital finance platforms operating across 7countries:
  • Bangladesh
  • China
  • India
  • Kazakhstan
  • Mongolia
  • Pakistan
  • Vietnam
This study, conducted by the Cambridge Centre for Alternative Finance (CCAF) and the Asian Development Bank Institute (ADBI), offers key insights for regulators, policymakers and other stakeholders on how digital finance platforms improve MSME access to finance, promoting fintech ecosystem growth and MSME development.
 
Highlights from the report
 
The main findings of the report include:
 
1. Most digital finance users of MSMEs were sole traders, followed by micro and small enterprises
Approximately 60% of the MSMEs surveyed were sole traders, with micro (fewer than 10 employees) and small (10-49 employees) enterprises making up 92% of the sample. Most of these businesses engaged in retail or wholesale trade and operated under traditional structures (using physical premises). Millennials, aged 25-44, comprised the largest proportion of business owners.
 
2. Convenience, an important decision-making factor
MSMEs generally considered better approval rates, better customer service, swift fund disbursement, simplified application process, and flexible payment terms as key decision-making factors when financing through digital finance platforms.
 
3. Primary purpose of borrowing was to meet short-term financing needs
Overall, loan values among MSMEs were low and were primarily borrowed to meet working capital or growth requirements, such as payment to suppliers, purchase of raw materials/inventory and to cover unexpected business cash flow needs (such as customer defaults). Most businesses were able to repay loans from digital finance providers, with an overall default rate under 1%.
 
4. Growth in business performance post-financing
Around 80% of the businesses reported growth in revenue, net profit and customer base as a result of financing through digital finance platforms. It positively impacted their business through expansion, asset purchases, and increased inventory/raw materials. Businesses also noted an increase in the use of traditional finance products as a result of digital financing.
 
5. Need to promote adequate disclosure and digital financial literacy among users
Most MSMEs had no major concerns using digital finance platforms, but difficulties in operating devices, lack of understanding of fintech products, and lack of transparency in borrowing costs were cited as significant issues.
 
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Cambridge Centre for Alternative Finance (CCAF) is an Affiliate of the SME Finance Forum

 

2024 Financial Access Survey (FAS) Annual Report – 15th Anniversary Edition

IMF Releases the 2024 Financial Access Survey Results

October 30, 2024

 

Washington, DC: The International Monetary Fund (IMF) released the results of the 2024 Financial Access Survey (FAS), marking the 15th anniversary of the FAS. The report “FAS: 2024 Highlights,” published along with the data release, summarizes the key trends on access to and usage of financial services over the past few years. Established in 2009, the FAS has played a crucial role in providing essential data to develop and evaluate financial inclusion policies, a topic of key relevance for the IMF, as it fosters broader economic participation, reduces inequalities, promotes inclusive growth, and aids in achieving the Sustainable Development Goals (SDGs). The FAS stands as the most comprehensive annual supply-side database on financial inclusion, boasting nearly complete global coverage. It covers 192 economies, featuring 121 series and 70 normalized indicators for global comparison. The FAS dataset spans from 2004 to 2023, and it continues to evolve in line with financial innovations such as the provision of digital financial services and the increasing demand for gender-disaggregated data.
 
Digital Financial Services Continue to Make Gains
 
There has been a substantial increase in the usage of non-traditional financial services, including mobile and internet banking, with mobile money being particularly important in Sub-Saharan Africa. Yet, usage of traditional financial services remains essential in many economies. For example, from 2013 to 2019, deposit accounts per 100 adults increased by over 40% in emerging and developing Europe and Sub-Saharan Africa. The growth of digital financial services has also led to an increase in non-traditional access points, such as retail and mobile money agents, while traditional access methods like ATMs and bank branches have seen a decline, especially since the COVID-19 pandemic (Figure).
 
Microfinance Institutions Have Continued Supporting Economically Marginalized Groups
 
Financing by microfinance institutions has shown resilience amid recent economic shocks. In various economies, borrowing from microfinance institutions increased, as indicated by the growth in the number of accounts and outstanding loans. While commercial banks usually provide larger loan amounts, microfinance institutions serve a broader client base, as evidenced by the larger number of loan accounts compared to those at commercial banks.
 
Challenges in Narrowing Gender Gaps Remain 
 
Despite the benefits of incorporating women into the financial system, substantial gender gaps in the usage of financial services persist. These gaps are particularly evident in the usage of deposit and loan accounts. Globally, women's outstanding deposit amounts as percentage of men's stand at 64 percent, while their outstanding loan balances account for only 46 percent of men's. In terms of regional differences, advanced economies demonstrate a more gender-equal financial inclusion compared to emerging economies. Among the latter, emerging and developing Europe and Latin America and the Caribbean show relatively higher gender equality.
 
Lending to SMEs Declined
 
Data from FAS indicate a decrease in the outstanding amounts of SME loans from 2021 to 2023 in most economies that reported this information. Although several supportive policies were introduced during the COVID-19 Pandemic, subsequent developments, including tighter financial conditions and geopolitical tensions, may have contributed to the decline in SME loans.
 
Additional Enhancements to the FAS are Being Tested
 
To ensure the FAS data remain vital for informing financial inclusion policy, a pilot exercise is underway to assess the potential for enhancing the FAS. This includes incorporating additional gender disaggregation, information on new fintech services, and important factors such as loan pricing and risks, especially for underserved populations.

 

Global SME Finance Forum 2024 - VIDEO TEASER

The Global SME Finance Forum is the largest, most geographically diverse and cutting-edge gathering on SME finance, which brings together experienced global leaders to facilitate the exchange of insights, promote best practices, and chart the future trajectory. Since 2015, its forward-thinking agenda, tackling topics such as sustainable finance and fintech partnership, has attracted C-level industry leaders, leading policymakers, and regulators from around the world. 
 

This year’s Forum will take place in São Paulo, Brazil on September 16-18, 2024, under the theme, “AI-powered Digital and Sustainable SME Finance”.

The conference will bring together executives from leading financial institutions, fintechs, development banks, and other SME experts for discussions around AI’s transformative role in accelerating digital and sustainable trends in SME finance. It will feature a series of thought-provoking speakers and interactive panels that will explore the digital and sustainable transitions taking place in the SME finance sector. Discussions will focus on the growth of AI as a tool for SMEs to move toward sustainability goals and address financial inclusion challenges. The program will visit local SME innovators and hear fintech leaders pitch their cutting-edge technologies. It will also include the Global SME Finance Awards Ceremony and many networking opportunities.
 

With participants coming from across the globe, this conference promises to be an excellent opportunity to make partnerships, learn from peers, and elevate your business game. 

Members and friends of the SME Finance Forum have received exclusive invitation to register.

if you are interested in attending, please send an email to smefinanceforum@ifc.org

 

LEARN MORE ABOUT THE EVENT

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State of AI in Financial Services: 2024 Trends

AI Takes Center Stage: Survey Reveals Financial Industry’s Top Trends for 2024

The world’s leading financial services institutions spotlight where AI is providing the best return on investment.
 by Kevin Levitt
 
 

The financial services industry is undergoing a significant transformation with the adoption of AI technologies. NVIDIA’s fourth annual State of AI in Financial Services Report provides insights into the current landscape and emerging trends for 2024.

The report reveals that an overwhelming 91% of financial services companies are either assessing AI or already using it in production. These firms are using AI to drive innovation, improve operational efficiency and enhance customer experiences.

Portfolio optimization, fraud detection and risk management remain top AI use cases, while generative AI is quickly gaining popularity with organizations keen to uncover new efficiencies.

Below are the report’s key findings, which show how the financial services industry is evolving as advanced AI becomes more accessible.

Generative AI and Large Language Models Are on the Rise

Reflecting a macro-trend seen across industries, large language models (LLMs) and generative AI have emerged as significant areas of interest for financial services companies. Fifty-five percent of survey respondents reported that they were actively seeking generative AI workflows for their companies.

Organizations are exploring generative AI and LLMs for an array of applications ranging from marketing and sales — ad copy, email copy and content production — to synthetic data generation. Of these use cases, 37% of respondents showed interest in report generation, synthesis and investment research to cut down on repetitive manual work.

Customer experience and engagement was another sought-out use case, with a 34% response rate. This suggests that financial services institutions are exploring chatbots, virtual assistants and recommendation systems to enhance the customer experience.

AI Is Having an Impact Across Departments and Disciplines

With 75% of survey respondents considering their organization’s AI capabilities to be industry leading or middle of the pack, financial services organizations are becoming more confident in their ability to build, deploy and extract value from AI implementations.

The most popular uses for AI were in operations, risk and compliance, and marketing. To improve operational efficiency, financial organizations are using AI to automate manual processes, enhance data analysis and inform investment decisions.

To enhance risk and compliance, they’re deploying AI to analyze vast amounts of data to identify suspicious activities and anomalous transaction patterns. They’re also using AI to analyze customer data to predict preferences and deliver personalized marketing campaigns, educational content and targeted promotions.

Companies are already seeing results. Forty-three percent of financial services professionals indicated that AI had improved their operational efficiency, while 42% felt it had helped their business build a competitive advantage.

A Shift in the Headwinds

In previous years, the number one challenge respondents reported was recruiting AI experts and data scientists. A 30% increase this year in survey participants resoundingly responded that data-related challenges were the primary concern. This includes data privacy challenges, data sovereignty and data scattered around the globe governed by different oversight regulations.

The growing attention to these issues reflects the advancing power and complexity of AI models, which require huge, diverse datasets to train, as well as increasing regulatory scrutiny and emphasis on responsible AI.

Recruiting and retaining AI experts remains a challenge, as do budget concerns. But more than 60% of respondents are still planning to increase investment in computing infrastructure or optimizing AI workflows, underscoring the importance of these tools in quickly building and deploying trustworthy AI to overcome these barriers.

Paving the Way for Future Investments

By and large, the survey results paint a positive picture of AI bringing greater efficiency to operations, personalization to customer engagements, and precision to investment decisions.

Finance professionals agree. Eighty-six percent of respondents reported a positive impact on revenue, while 82% noted a reduction in costs. Fifty-one percent strongly agreed that AI would be important to their company’s future success, a 76% increase from last year.

With this positive outlook, 97% of companies plan to invest more in AI technologies in the near future. Focus areas for future investments include identifying additional AI use cases, optimizing AI workflows and increasing infrastructure spending.

To build and scale impactful AI across the enterprise, financial services organizations need a comprehensive AI platform that empowers data scientists, quants and developers to seamlessly collaborate while minimizing obstacles. To that end, executives are investing more in AI infrastructure and prioritizing high-yield AI use cases to improve employee productivity while delivering superior customer experiences and investment results.

Download the “State of AI in Financial Services: 2024 Trends” report for in-depth results and insights.

Explore NVIDIA’s AI solutions and enterprise-level AI platforms for delivering smarter, more secure financial services and the AI-powered bank.

And check out generative AI sessions and experiences at NVIDIA GTC, the global conference on AI and accelerated computing, running March 18-21 in San Jose, Calif., and online.

 

This report was produced by NVIDIA GTC, GTC is where developers, researchers, business leaders, creators, IT decision-makers, and students gather to learn how to shape our world with the power of AI, computer graphics, data science, and more.
 
16 Dec, 2024
Join us in a discussion with leading SME Finance Forum members sharing innovations and future perspectives on SME Finance. All of the speakers are leading SME Businesses and hence would share learnings from their business management dimensions. The...

AgriAnalytica, a leading digital platform for MSMEs in Ukraine, joins the SME Finance Forum

Washington D.C, May 23, 2024AgriAnalytica, a leading digital platform for MSMEs in Ukraine has joined the SME Finance Forum as the global membership network’s latest member. The 300+ members/affiliates of the Forum are SME financing experts operating in 190 countries who share the common goal of expanding access to finance to small businesses worldwide through knowledge exchange and innovation.

“SME Finance Forum proudly welcomes leading digital platform for MSMEs in Ukraine to our network. It is with great pleasure I welcome AgriAnalytica to SME Finance Forum which is in line with our strategy of onboarding leading MSME lending solution provider in FCS countries for impact,” said Qamar Saleem, Head of SME Finance Forum.

"AgriAnalytica, a pioneering B2B platform developed by AgriAnalytica LLC with strong support from international donors such as USAID, DSIK, IFC  and EFSE DF, is dedicated to empowering Ukrainian agri MSMEs (Micro, Small, and Medium Enterprises). The platform's mission is to revolutionize access to finance, markets, and knowledge for MSME farmers through innovative solutions. AgriAnalytica addresses the critical challenge of agri MSME access to finance by offering a cloud-based platform and credit  decisioning support technology for agri MSME Lenders  that integrates a comprehensive suite of SaaS/PaaS tools, enabling risk-mitigated, cash flow-based lending. Currently, the platform boasts a network of over 18,000 users from all regions of Ukraine, including those in occupied areas.

Key features include the AGRI Credit Analysis system, which provides detailed financial indices required by banks and regulators, and the AGRI Land module for thorough due diligence on land acquisitions. Additionally, the platform’s AGRI Accounting and AGRI Business Plan tools streamline farm management and business planning, enhancing productivity and profitability. Furthermore, the AGRI-Expert module, with its 220+ registered subject-matter experts, augments current efforts and accelerates new initiatives by reducing R&D and project management costs through specialized knowledge and experience. As an online marketplace, AgriAnalytica connects farmers with banks, suppliers, and buyers, fostering a more integrated and efficient agricultural ecosystem. This comprehensive approach ensures that MSME farmers can thrive in today's competitive market by leveraging cutting-edge technology and data-driven insights."

“As we embark on this journey with the SME Finance Forum, we're excited to leverage its social and professional networking to promote our company and project at high level through its well-organized events,” said Ms. Liudmyla Tymoshenko, CEO & Director of Agrianalytica LLC.
 


SME Finance Forum: Innovation & Partnership for MSMEs Growth 

The SME Finance Forum, backed by G20 and IFC/World Bank, is the leading global network of 300+ members/affiliates operating in 190 countries. Network comprises of SME focused institutions providing and enabling finance and services- banks, non-banks financial institutions, fintech, payment platforms, development institutions, credit guarantee companies, insurers, investment funds, supply chain linked players, banking and SME associations, policy advocates, regulators, academia, consulting houses, knowledge aggregators.

Our members, affiliates, and associated stakeholders benefit from learning/replicating best practices from across the world, innovating new products for business growacquiring risk mitigation tools, establishing partnerships, attracting investors, and being recognized amongst a peer group of global innovators. Our products consist of “members only” solutions (like innovation hubs, solutions clinics, peer group networks, study tours, specialized tools and trainings, member portal repository, partnered initiatives) as well as public good services (200+ publications library, 500+ videos, webinars, newsletters, trainings, annual awards, annual event etc.
Discover the SME Finance Forum members/affiliates: 
https://www.smefinanceforum.org/members/member-list
https://smefinanceforum.org/about/partners
 

AgriAnalytica

AgriAnalytica, a pioneering B2B platform developed by AgriAnalytica LLC with strong support from international donors such as USAID, DSIK, IFC  and EFSE DF, is dedicated to empowering Ukrainian agri MSMEs (Micro, Small, and Medium Enterprises). The platform's mission is to revolutionize access to finance, markets, and knowledge for MSME farmers through innovative solutions. AgriAnalytica addresses the critical challenge of agri MSME access to finance by offering a cloud-based platform and credit  decisioning support technology for agri MSME Lenders  that integrates a comprehensive suite of SaaS/PaaS tools, enabling risk-mitigated, cash flow-based lending. Currently, the platform boasts a network of over 18,000 users from all regions of Ukraine, including those in occupied areas.
Learn more: 
Website: https://agrianalytica.com/en/
Telegram:  https://t.me/agri_trading_shopping
Facebook: https://www.facebook.com/AgriAnalytica
Linkedin: https://www.linkedin.com/company/agrianalytica
Instagram: https://www.instagram.com/agrianalytica/
YouTube: https://www.youtube.com/channel/UC8AT24OZRKmdPLrDRf77W3g
                https://www.youtube.com/@Agrianalytica/videos