Library

Library

 Future Of Business Survey
The Future of Business survey is a collaboration between Facebook, the OECD and the World Bank to provide timely insights on the perceptions, challenges, and outlook of online Small and Medium Enterprises (SMEs). The Future of Business survey was first launched as a monthly survey in 17 countries in February 2016 and expanded to 42 countries in...
Report: Emerging Fintech Innovations that Can Advance Financial Inclusion
For all the excitement around fintech, there is little information available about how specific fintech innovations solve pain points in financial inclusion. Based on two years of pilots with fintechs across Africa and South Asia, a new CGAP report identifies promising fintech innovations in emerging markets, challenges that startups often face in...
Fintechs and Financial Inclusion: Looking Past the Hype and Exploring Their Potential
This paper documents CGAP’s work with 18 fintech pilots in Africa and South Asia. The goal of this paper is to explain innovations in a detailed way and generate insight on whether the services (i) work as stated, (ii) create value for underserved customers, and (iii) ease age-old pain points in delivering financial services to underserved...
Country Report Myanmar Entrepreneurial Ecosystem Assessment
Since 2011, Myanmar has been on a path of transition from military rule and a state-controlled economy, towards democracy and a market-based economy whilst also managing the challenge of wealth creation. These transitions are taking place in a context of religious and ethnic diversity – the Burmese majority accounting for two-thirds of the...
Disruptive Technologies in the Credit Information Sharing Industry: Developments and Implications
This note analyzes the evolution of CISs, including the emergence of new technologies that use alternative data in credit decisioning and the opportunities and risks associated with these trends. This paper also predicts the potential development effect of these disruptive technologies and proposes a role for the World Bank Group in leveraging...
2019 Amazon SMB Impact Report
In total, there are more than 1.9 million businesses, content creators, and developers in the U.S. using Amazon products and services to follow their dreams and reach customers. This second annual Amazon SMB Impact Report takes a deeper look at how small businesses are benefiting from Amazon’s tools and services. The results are striking: SMBs...
Survey Results: Savings and Retail Banking in Africa
Based on a survey of 34 WSBI Africa institutions in 2018, the 50-page report by WSBI’s Scale2Save Programme, a partnership between WSBI and Mastercard Foundation, finds that member banks offer a variety of transaction and savings accounts as part of their drive to attract and satisfy customers. But it also found their product and service mix still...
Winning Over Women In Financial Services
This report from Kantar shows that financial services organisations could be missing a £130bn opportunity – by not winning over women. Download our Winning Over Women report to find out how UK financial institutions are failing to connect with female customers at each stage of the buying journey, from advertising to offerings. The report indicates...
Small Business Credit Survey 2019
The Small Business Credit Survey (SBCS), a national collaboration of the 12 Federal Reserve Banks, delivers timely information on small business financing needs, decisions, and outcomes to policymakers, lenders, and service providers. The report findings provide an in-depth look at small business performance, debt holdings, and credit experiences...
Research Reveals Latest Confidence Levels of UK SMEs
Bibby Financial Services' SME Confidence Tracker surveys 1,000 of the UK’s small and medium-sized businesses on a quarterly basis. The tracker charts the confidence of owners and senior decision-makers of businesses in manufacturing, construction, wholesale, transport, and services sectors. The tracker includes an SME Confidence Index statistic...